Terms & Conditions

Hardwick Country Store would like you to be aware of our Terms and Conditions when visiting our ecommerce site.

This website is owned by

Hardwick Agricultural Engineers Ltd
Registered Office: Main Road,
North Yorkshire YO13 9DP
Company Number 3171947
V.A.T No GB 6475727 03

By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

This site and its components are offered for informational purposes only, this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.

All the original content, features and functionality are owned by Hardwick Agricultural Engineers Ltd and are protected by International Copyright, trademark, patent, trade secret, and other property or proprietary rights laws. We reserve the right to terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature should survive termination shall survive termination including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Hardwick Country Store have taken care to endorse only reputable suppliers and our selection of goods on sale reflect that ethos. This website contains links to other sites for which we hold no responsibility for their contents.

If there is anything you wish to discuss please contact us at [email protected]



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From time to time Hardwick CountryStore (our logo please) may offer items at prices on its website which differ from prices in store as part of promotions or end of line stock. This will not be detrimental to Customer Consumer Rights and Hardwick Country Store endeavour to provide the best prices to all customers visiting our store either online or in person.


Shipping and Delivery

  1. All post and packaging charges are as described, subject to size and weight, and based on delivery addressed in the UK mainland. Any additional packaging requirements should be notified by email.
  2. Delivery of the goods on the specified date and to the place specified by you shall be done to the best of our endeavours. Times given are only estimated where no time is given a time frame of up to 30 days is enforced.
  3. If the goods have not arrived within 2 working days from the estimated delivery date you must notify us by email with order details and we will contact courier where appropriate.
  4. Goods will be delivered by our nominated carrier we reserve the right make the deliveries in installements to the agreed place. Once the goods have been assigned to the nominated carrier the risk for the goods passes to the purchaser.
  5. We shall not be liable for late or delay in delivery.
  6. On non-delivery of goods due to incorrect information being given regarding delivery address we reserve the right to deduct an administration fee from the card to cover our expenses.
  7. On receipt of goods you have a timeframe of 2 working days to notify us of any discrepancy or damage to your order.
  8. Click and collect orders must be placed by 3p.m. for collection after 11.00 the next day.


RETURNS AND REFUNDS and Replacements

  1. In accordance with The Distance Selling Regulations cancellation of an order and goods returned with 7 working days to be eligible for refund. The customer is responsible for the cost of returning goods. The goods must be in good condition and have not been used or worn and in original packaging.
  2. If the goods have not arrived within 2 working days from the estimated delivery date you must notify us by email with order details and we will contact courier where appropriate.
  3. If returns are due to faulty or damaged goods a written explanation must also be included
  4. To be eligible for a full refund your item must be
  5. Not as you ordered/not correspond with description.
  6. Refunds may take from 2-30 days to process and complete.

Hardwick Country Store will reserve as its option to deliver you a replacement item or refunds you plus reasonable costs for postage incurred as long as postal receipts are include in the return parcel. Hardwick Country Store may at some times run promotions and offers.

Customer Statutory guarantees and rights apply to purchases made where applicable and nothing in these terms and condition affects any product warranty or guarantee and Hardwick Country Store can provide no guarantee against product defects and cannot be liable for injury, loss or damage from the use of these products